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研究生: 吳欣鴻
Wu, Hsin-Hung
論文名稱: 由消費者觀點分析品牌延伸的績效研究
A Study on the Performance of Brand Extension from the Consumer’s Perspective
指導教授: 莊雙喜
Chuang, Shuang-Shii
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理學系
Department of Business Administration
論文出版年: 2011
畢業學年度: 99
語文別: 中文
論文頁數: 69
中文關鍵詞: 品牌延伸新品牌來源國效應知覺契合度
外文關鍵詞: brand extensions, new brands, country of origin, perceived fit
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  • 品牌延伸最終的成功,在於新種類有其品牌資產的達成,與核心品牌提高資產的能力。基於對實務效用之考量,本研究擬以企業角度切入,分析延伸產品與核心品牌的契合度、品牌延伸策略,如何影響消費者所評估之延伸成效;並以來源國效應(Country of Origin Effect)為調節因子,探討其調節效果如何影響品牌延伸之評價。
    本研究在問卷中描述八種情境,使受試者將自己當成情境中的主角,仔細考量情境中所提供的產品及品牌資訊填答量表中的題項。研究結果發現,知覺契合度越高,消費者對品牌延伸評價越佳。而對知覺契合度影響消費者品牌延伸評價之過程,來源國效應具有調節作用。經分析後推論,即使知覺契合度越高,即使在負向的來源國效應下,消費者對品牌進行延伸評價仍高。而即使知覺契合度低,雖然在正面的來源國效應下,消費者對於品牌進行延伸評價仍高。而對品牌延伸策略影響消費者對品牌延伸評價結果不顯著。

    As more and more firms realize that the brand names associated with their products or services are among their most valuable assets, the extension strategies have been becoming more and more important. Although brand extensions reduce consumer risk and lower the cost of introduction marketing programs, it can dilute core brand image. To avoid this, new brands are used. Also, firms can change the fit between core brand and extension product to control consumer perception. But firms can not guide the consumer when they are affected by different COO(Country of Origin), how these factors affect consumer assessment of the extension are important issues.
    The purpose of this study is to investigate the effects of extension strategies, fit between core brand ,and extension product on consumer’s assessment under the moderator effects of COO. The data are collected by using questionnaires, convenient sampling, and analyzed with SPSS 12. The results indicated that(1)High degree of fit affect consumer assessment positively, especially under negative COO.(2)Under positive COO, even the low degree of fit can affect consumer assessment positively. (3)New brands don’t affect consumer assessment significantly.

    目錄 摘要 Ⅰ ABSTRACT Ⅱ 致謝 Ⅲ 第一章 緒論 1 第一節 研究動機 1 第二節 研究目的 4 第二章 文獻探討 5 第一節 品牌與產品之關係 5 第二節 品牌延伸 5 第三節 核心品牌與延伸產品的契合度 8 第四節 品牌延伸策略 11 第五節 品牌延伸評價 13 第六節 來源國效應 16 第七節 知覺契合度 19 第八節 小結 24 第三章 研究方法 26 第一節 研究假說 26 第二節 研究架構 30 第三節 變項之衡量 30 第四節 問卷設計 37 第五節 資料蒐集 37 第六節 樣本特性分析 38 第七節 問卷因素與信度分析 40 第四章 實證分析 45 第一節 抽樣地區差異分析 45 第二節 階層迴歸分析 45 第三節 調節變數集群分析 48 第四節 假設驗證 49 第五章 結論與建議 50 第一節 結論 50 第二節 建議 51 參考文獻 54 附錄A 正式問卷 61 表目錄 表2-1 品牌運用為廠商帶來的機會 11 表2-2 品牌/產品策略矩陣 12 表2-3 參考文獻中衡量「消費者對品牌延伸評價」的方式 15 表 3-1 國家與產品類別向度契合與否 28 表 3-2 核心品牌與延伸產品的契合度衡量問項 31 表 3-3 不同品牌延伸策略下之核心品牌與延伸品牌名稱 32 表 3-4 來源國效應衡量問項 33 表 3-5 知覺契合度問項表 34 表 3-6 品牌延伸評價衡量問項 36 表 3-7 問卷版本 37 表 3-8 資料收集結果 38 表 3-9 性別分佈 38 表 3-10 年齡分佈 39 表 3-11婚姻狀態 39 表 3-12教育程度分佈 39 表 3-13職業分佈 40 表 3-14平均每月花費 40 表 3-15 轉軸後的成份矩陣(A) 41 表 3-16 解說總變異量 41 表3-17 各構面之因素分析 42 表3-18 信度統計量 43 表 3-19 項目總和統計量 43 表 3-20 各變數構面之信度分析結果 44 表 4-1 調整後R平方值 46 表 4-2 消費者對品牌延伸評價為依變數之階層迴歸分析結果 47 表 4-3 多變數分析 48 表 4-4 各假說分析結果 49 圖目錄 圖 2-1 品牌延伸之績效評估 10 圖 2-2 暈輪效果 17 圖 2-3彙總效果 17 圖 3-1 研究架構 30

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