簡易檢索 / 詳目顯示

研究生: 林士洲
Lin, Shin-Chou
論文名稱: 系統性回顧台灣引進外籍勞工至今的效益與衝擊分析
A Systematic Review of Benefits and Impacts of Foreign Labors in Taiwan since 1992
指導教授: 鄭詩瑜
Cheng, Shin-Yu
學位類別: 碩士
Master
系所名稱: 管理學院 - 工業與資訊管理學系碩士在職專班
Department of Industrial and Information Management (on the job class)
論文出版年: 2018
畢業學年度: 106
語文別: 中文
論文頁數: 85
中文關鍵詞: 外籍勞工外勞仲介公司跨文化適應外籍勞工管理政策
外文關鍵詞: Foreign labor, Foreign labor agents, Cross-cultural adjustment, Foreign labor management policy
相關次數: 點閱:70下載:1
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 勞動市場的全球化導致各國引進外籍勞工,自1992年「就業服務法」頒佈施行後,而其中「第五章、外國人之聘僱與管理」法令讓台灣企業合法引進外勞,行政院勞動部2017年8月統計月報總計外勞人口66萬3,234人,如此龐大的勞動人口解決了企業缺工問題;而來台外勞多數是藍領階層的勞動工作者,隨著2012年起修訂3K行業 (骯髒、危險、辛苦) 外勞聘雇制度起,讓3K行業可聘雇外勞比例增加,使得在台外籍勞動人口逐年且迅速增加,讓因外勞而引發的經濟、文化、社會…等方面的衝擊更加深加劇。
    勞動部2017年8月月報統計台灣失業率為3.89% (約46萬1千人),公司企業為了節省人力成本把「引進便宜外勞」視為「解決缺工問題」的方案,進而影響本國勞動人口就業機會。且來台工作外籍勞工可能會因受其他外勞或雇主的誘惑下,誤信會安排更優渥勞動條件的工作機會,以賺取更多的金錢誘因之下,因而容易出現逃逸狀況;勞動部統計,2017年在台行蹤不明的逃逸外勞達到 5.2萬人,外勞逃逸後,可能排擠本國勞動人口就業、傷害國內治安,造成台灣社會的隱憂。
    至我國開放引進外勞迄今已逾十年,基層勞工短缺的問題已獲得解決,並且帶來實質的經濟效益,但也延伸了許多可以研究與探討的議題。本研究將採用質性的文獻探討法為主,佐以訪談與個案分析的方式,系統性回顧自台灣引進外勞後,於經濟、文化、社會各方面的效益與問題解析,並提供改善措施與建議事項,讓外勞與本國國民雙方衝突越少、瞭解越多。

    The Employment Service Act. was promulgated and came into full force in Taiwan on 8th May, 1992, which approved the legal entry of foreign workers. By August 2017, the total population of foreign workforce is 663,234 which has relieved pressure on labor shortage. With the growth foreign labor force, the increasing impacts on economic, culture, society, and etc. become more severe.
    By August 2017, the unemployment rate in Taiwan was 3.89% (approx. 461,000 people). Companies take policy of hiring foreign workers with lower salary as solution to labor shortage, and the policy affects the employment opportunities of national population.
    The legal entry of foreign workers had been approved for decades in Taiwan, which solved the labor shortage and also contributed economic benefits; however, several researches topics and relevant issues, which can be developed for further study, are derived from increasing population of foreign labor force. The research aims to conduct a systematical review on benefits and problem analysis in economic, cultural, and social fields led by the approval of foreign labor force since 1992, and provide improvement measures and suggestions.

    摘要 ..............................................I 英文摘要 ..........................................II 目錄 ..............................................VI 表目錄 ............................................IX 圖目錄 ............................................IX 第一章 緒論 ........................................1 第一節 研究背景與動機 ..............................1 第二節 研究目的 ...................................3 第三節 研究流程 ....................................5 第二章 文獻探討 .................................... 6 第一節 跨文化適應 ................................. 6 2.1.1 跨文化適應的定義 ........................... 6 2.1.2 跨文化適應的構面 ........................... 8 2.1.3 影響跨文化適應的因素........................ 8 2.1.4 跨文化適應的結果 ........................... 9 第二節 工作投入 .................................. 9 2.2.1 工作投入的定義 ............................ 9 2.2.2 影響工作投入的因素 ......................... 11 第三節 工作績效 ................................... 12 2.3.1 工作績效之定義 ............................. 12 2.3.2 工作績效之衡量 ............................. 14 第四節 跨文化適應、工作投入與工作績效三者之相關性 .... 16 第三章 研究方法與架構 ...............................18 第一節 研究方法 ................................... 18 3.1.1 個案研究法 ................................ 18 3.1.2 訪談法 .................................... 20 3.1.3 文獻探討 .................................. 22 第二節 研究架構 ................................... 23 第三節 研究對象與範圍 ............................. 24 第四節 質性研究的嚴謹性 ........................... 26 第五節 小結 ...................................... 27 第四章 研究發現 ................................... 28 第一節 外籍勞工來台工作動機 ........................ 29 第二節 外籍勞工適應程度與工作表現 .................. 31 第三節 聘用外籍勞工動機 ............................ 33 第四節 外籍勞工與台灣雇主的互動情況 ................. 35 第五節 外勞仲介公司的重要性 ........................ 37 第五章 研究結論與建議 .............................. 39 第一節 研究結論 .................................. 39 第二節 研究建議 .................................. 39 第三節 未來展望 .................................. 43 參考文獻 ......................................... 44 附錄:訪談記錄 .................................... 47

    Ang, S., & Van Dyne, L. (2015). Conceptualization of cultural intelligence: Definition, distinctiveness, and nomological network. In Handbook of cultural intelligence (pp. 21-33). Routledge.
    Aycan, Z. (1997). Expatriate adjustment as a multifaceted phenomenon: Individual and organizational level predictors. International Journal of Human Resource Management, 8(4), 434-456.
    Black, J. S., & Gregersen, H. B. (1991). Antecedents to cross-cultural adjustment for expatriates in Pacific Rim assignments. Human relations, 44(5), 497- 515.
    Black, J. S., & Mendenhall, M. (1990). Cross-cultural training effectiveness: A review and a theoretical framework for future research. Academy of management review, 15(1), 113-136.
    Black, J. S., & Stephens, G. K. (1989). The influence of the spouse on American expatriate adjustment and intent to stay in Pacific Rim overseas assignments. Journal of management, 15(4), 529-544.
    Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt, W. C. Borman & Associates, Personnel Selection in Organization (pp. 71-98). San Francisco: Jossey-Bass.
    Campbell, J. P., McHenry, J. J., & Wise, L. L. (1990). Modeling job performance in a population of jobs. Personnel Psychology, 43(2), 313-575.
    Campbell, J. P. (1990). The role of theory in industrial and organizational psychology.
    Copeland, L., & Griggs, L. (1991). Going international. Produced by Professional Cassette Center.
    Jaw, B. S., Wang, C. Y., & Chen, Y. H. (2006). Knowledge flows and performance of multinational subsidiaries: the perspective of human capital. The international Journal of Human Resource Management, 17(2), 225-244.
    Kraimer, M. L., Wayne, S. J., & JAWORSKI, R. A. A. (2001). Sources of support and expatriate performance: The mediating role of expatriate adjustment. Personnel Psychology, 54(1), 71-99.
    Korschun, D., Bhattacharya, C. B., & Swain, S. D. (2014). Corporate social responsibility, customer orientation, and the job performance of frontline employees. Journal of Marketing, 78(3), 20-37.
    Lindholm, N. (1999). National culture and performance management in MNC subsidiaries. International studies of management & organization, 29(4), 45- 66.
    Motowidlo, S. M. (1993). Expanding the criterion domain to include elements of contextual performance. Personnel Selection in Organizations; San Francisco: Jossey-Bass, 71.
    Motowidlo, S. J., & Van Scotter, J. R. (1994). Evidence that task performance should be distinguished from contextual performance. Journal of Applied psychology, 79(4), 475.
    Naumann, E. (1993). Antecedents and consequences of satisfaction and commitment among expatriate managers. Group & Organization Management, 18(2), 153-187.
    Ng, Thomas W. H. and Daniel C. Feldman (2010). “Organizational Tenure and Job
    Performance,” Journal of Management, 36 (5), 1220-50.
    Ones, D. S., & Viswesvaran, C. (1999). Relative importance of personality dimensions for expatriate selection: A policy capturing study. Human performance, 12(3-4), 275-294.
    Schermerhorn Jr, J. R. (1984). Management for productivity.
    Shaffer, M. A., Harrison, D. A., & Gilley, K. M. (1999). Dimensions, determinants, and differences in the expatriate adjustment process. Journal of International Business Studies, 30(3), 557-581.
    Stroh, L. K. (1995). Predicting turnover among repatriates: can organizations affect retention rates? International Journal of Human Resource Management, 6(2), 443-456.
    Tubre, T. C., & Collins, J. M. (2000). Jackson and Schuler (1985) revisited: A meta- analysis of the relationships between role ambiguity, role conflict, and job performance. Journal of management, 26(1), 155-169.
    Robbins, S. P., & Coulter, M.,Management,Pearson International Inc, New Jersey, 2007.
    Robbins, S. P. (1998). Organizational behavior (8th Ed.). Upper Saddle River, NJ. Prentice Hall International.
    Yukl, G. A., & Becker, W. S. (2006). Effective empowerment in organizations. Organization Management Journal, 3(3), 210-231.
    Yin, R. K. (2014). Case Study Research (5th ed.). Los Angeles: SAGE.
    陳孟修, & 李春華. (1998). 量販店員工工作生活品質對組織承諾與工作投入的 影響之研究. 正修學報》, 頁, 229-250.
    莊修田. (2002). 室內設計業者工作價值觀, 專業承諾, 工作投入與改行傾向關 係之研究.
    連淑君, & 余德成. (2004). 薪資制度, 責任感與工作績效之研究. 人力資源管 理學報, 4(2), 47-59
    胡幼慧、姚美華.(2008).〈一些質性方法上的思考:信度與效度?如何抽樣? 如何收集資料、登陸與分析〉
    向慧娟. (2009). 菲籍員工之人格特質, 海外適應, 工作投入與工作績效之相關 研究. 臺灣師範大學教育心理與輔導學系碩士在職專班學位論文, 1-98.
    許士軍.(2000).績效評估-走向創時代的組織績效評估, 台北市:天下遠見.
    許士軍.(2000).績效管理, 台北市:天下遠見.

    下載圖示 校內:2023-07-20公開
    校外:2023-07-20公開
    QR CODE