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研究生: 黃淑美
Huang, Shu-mei
論文名稱: 專家知識品質之評估
The assessment of expert's knowledge quality
指導教授: 李昇暾
Li, Sheng-tun
學位類別: 碩士
Master
系所名稱: 管理學院 - 資訊管理研究所
Institute of Information Management
論文出版年: 2008
畢業學年度: 96
語文別: 中文
論文頁數: 70
中文關鍵詞: Generalized Breslow-Day檢定凱利方格Generalized Cochran-Mantel-Haenszel檢定知識擷取知識品質
外文關鍵詞: knowledge quality, repertory grid, Generalized Breslow-Day test, Generalized Cochran-Mantel-Haenszel test, knowledge acquisition
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  • 知識擷取法發展至今仍被視為是發展知識庫系統最為重要的方法。如何有效擷取人類專家解決特定問題時所用的知識,並將知識成功應用於知識庫決策支援系統的開發上,一直是許多研究所力求的目標。對於知識源頭及所擷取出的知識所隱含的品質問題,在過去的知識擷取以及系統的開發過程中卻常被忽略。因此本研究為了有效擷取專家知識,以凱利方格法作為知識擷取的工具,並將擷取出的專家知識與大量的案例資料集結合,再配合Generalized Breslow-Day檢定及Generalized Cochran-Mantel-Haenszel (CMH)檢定,以完成專家知識品質之評估,並透過分析後的結果提供正確的資訊協助專家修正其錯誤的知識概念。最後,本研究將此模式應用於評估試管嬰兒領域專家的知識品質,並希望透過醫學上已證實的理論知識,驗證本研究所提出之方法的可行性與有效性。

    Knowledge acquisition methods have so far been developed to be considered the most important methods in the development of Knowledge-Based Systems. How to acquire the knowledge of human experts in solutions to specific problems effectively and how to successfully apply the knowledge acquired to the creation of the knowledge-based decision support systems have always been the goals that many researches strive for.
    In the past, the source of knowledge and its quality have often been ignored in knowledge acquisition and system development processes. Therefore, to elicit expertise effectively, this paper uses Repertory grid technique as knowledge acquisition tool, combines the expert knowledge elicited with a case-base database, and assesses expert’s knowledge quality using Generalized Breslow-Day test and Generalized Cochran-Mantel-Haenszel (CMH) test. Through analysis, the results provide accurate information to help experts correct their erroneous knowledge concepts. Finally, the research applies this model in the evaluation of knowledge quality of In Vitro Fertilization domain experts. Through accepted medical theories, the research expects to certify the practicability and validity of the method postulated in this paper.

    摘要 I ABSTRACT II 致謝 III 目錄 IV 表目錄 VI 圖目錄 VII 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 4 第三節 研究範圍與限制 5 第四節 研究流程 5 第五節 文章架構 5 第二章 文獻探討 7 第一節 知識擷取 7 2.1.1 知識擷取法 8 第二節 凱利方格 9 2.2.1 凱利方格建置議題 9 2.2.2 凱利方格分析與應用 12 第三節 知識品質 15 2.3.1 傳統知識擷取法之知識品質鑑定 15 2.3.2 Theorize-inquire方法 18 第三章 研究方法 21 第一節 知識擷取-凱利方格之建置 21 3.1.1 凱利方格建制流程 22 3.1.2 元素及構念相似度衡量機制 22 第二節 案例資料庫之建置 24 第三節 專家知識與案例資料庫之整合 25 3.3.1 資料前置處理 25 3.3.2 資料映射 26 第四節 專家知識品質之評估 26 3.4.1 Breslow-Day檢定 27 3.4.2 Generalized Breslow-Day檢定 28 3.4.3 Generalized Cochran-Mantel-Haenszel檢定 32 第四章 專家知識品質評估方法 35 第一節 專家知識擷取 35 4.1.1 問題領域界定 35 4.1.2 專家內隱知識之萃取 36 第二節 試管嬰兒案例資料庫之建置 40 第三節 專家知識與案例資料庫之整合 41 4.3.1 案例資料前置處理 41 4.3.2 案例資料映射 42 第四節 專家知識品質之評估 42 4.4.1 專家知識與案例資料集之同質性檢定 43 4.4.2 專家知識與案例資料集之獨立性檢定 44 4.4.3 評估結果之精煉 48 4.4.4 評估結果與討論 49 第五章 結論與未來研究方向 54 第一節 結論 54 第二節 未來研究方向 55 參考文獻 56 附錄 62 附錄一 列聯表匯整結果(一) 62 附錄二 列聯表匯整結果(二) 69

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