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研究生: 譚平悠
Tepyou, Ratinun
論文名稱: The Effect of Engagement and Enticement on Online Impulse Buying: The Experiment of The Interactive Functions on Facebook Commerce
The Effect of Engagement and Enticement on Online Impulse Buying: The Experiment of The Interactive Functions on Facebook Commerce
指導教授: 陳正忠
Chen, Jeng-Chung Victor
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所
Institute of International Management
論文出版年: 2016
畢業學年度: 104
語文別: 英文
論文頁數: 76
外文關鍵詞: Impulse buying, Urge to buy impulsively, Engagement, Enticement, The interactive functions, Facebook commerce
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  • This experiment study focused on the effect of the engagement and the enticement toward online impulse buying by following the Latent State Trait theory (LST). This study also applies impulsiveness as the personality trait and the interplay between state (the engagement, the enticement) and trait (impulsiveness) toward the urge to buy impulsively. The experiment in this study was conducted by using (2 (high/low degree of the engagement) x 2(high/low degree of enticement)) x2(high/low impulsiveness) full factorial design. As the result of this study show that impulsiveness, the engagement, the enticement have direct effect on urge to buy impulsively. In addition, this study also found the interplay between impulsiveness, the engagement and the enticement on urge to buy impulsively. Our finding contribute to the social network sites designer and e-retailer to know how to design the storefront page by use the interactive functions on Facebook page .Also , this research provide the result to understand the important factors which can induce customer to do impulse buying in social network site context.

    TABLE OF CONTENTS ABSTRACT I ACKNOWLEDGEMENTS II TABLE OF CONTENTS III LIST OF TABLES VII LIST OF FIGURES IX CHAPTER ONE INTRODUCTION 1 1.1 Research Background. 1 1.2 Research Objectives and Contribution. 6 1.3 Research Project and Scope of Study. 7 1.4 Research Procedure. 7 CHAPTER TWO LITERATURE REVIEW 9 2.1 Theoretical Background. 9 2.1.1 Impulse Buying. 9 2.1.2 Urge to Buy Impulsively. 11 2.1.3 Impulsiveness. 11 2.1.4. Situational Factors on Social Network Sites (Facebook Commerce). 12 2.1.5. The Interactivity. 13 2.1.6 The Engagement (The High Interactivity of The Interactive Functions). 16 2.1.7 The Enticement (The Restrict Interactivity of The Interactive Functions). 17 2.1.8 The Latent State-Trait Theory. 19 2.2 Hypothesis Development. 21 2.2.1 The Engagement toward The Urge to Buy Impulsively. 21 2.2.2 The Enticement toward Urge to Buy Impulsively. 22 2.2.3. The Impulsiveness and The Interaction Effects toward Urge to Buy Impulsively. 24 2.2.4 The Urge to Buy Impulsively toward Impulse Buying. 25 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 27 3.1 Conceptual Framework. 27 3.2 Research Design. 27 3.3 Definition of Variables. 28 3.4 Summary of Hypotheses. 29 3.5. Manipulation Check. 30 3.5.1 Manipulation Check for Engagement. 30 3.5.2 Manipulation Check for Enticement. 30 3.6 Construct Measurement. 31 3.6.1 Urge to Buy Impulsively. 31 3.6.2 Impulse Buying. 32 3.6.3 Impulsiveness. 32 3.7 Experimental Design and Stimuli Development. 32 3.8 Experiment Procedure. 33 3.9 Sampling Plan. 35 3.10 Measures of Personal Information. 35 3.11 Control Variables. 36 3.11.1 Product Involvement. 36 3.11.2 Playfulness. 37 3.11.3 Reciprocal Communication. 37 3.12 Data Analysis Procedure. 38 3.12.1 Factor Analysis. 38 3.12.2 Analysis of Variance (ANOVA). 38 3.12.3 Descriptive Statistical Analysis. 38 3.12.4 Analysis of Covariance (ANCOVA). 39 3.12.5 Regression Analysis. 39 CHAPTER FOUR RESEARCH RESULTS AND FINDINGS 40 4.1 Data Collection. 40 4.2 Characteristic of the Respondents. 40 4.3 Descriptive Statistical Analysis. 42 4.4 Factor Analysis and Reliability Test. 45 4.5 Manipulation Check in Main Experiment. 48 4.6 K-Means Cluster Analysis of Impulsiveness. 49 4.7 Hypothesis Testing. 49 4.7.1 Analysis of Variance (ANOVA) among Research Variable. 49 4.7.2 The Logistic Regression Analysis of Actual Behavior. 53 4.7.3 The Analysis of Covariance (ANCOVA). 54 4.8 Regression Analysis. 56 CHAPTER FIVE CONCLUSION AND SUGGESTIONS 58 5.1 Research Discussion and Conclusions. 58 5.1.1 Theoretical Implications. 59 5.1.2 Managerial Implications. 61 5.2 Research Limitation and Suggestion for Future Research. 62 REFERENCES 64 APPENDIX 69 Appendix A: The Screenshot of Experiment 69 Appendix B: K-Mean of Impulsiveness 73 Appendix C1: The Questionnaires Items of the Engagement 73 Appendix C2: The Questionnaires Items of the Enticement 74 Appendix C3: The Questionnaires Items of the Urge to Buy Impulsively 74 Appendix C4: The Questionnaires Items of the Impulse Buying 74 Appendix C5: The Questionnaires Items of the Impulsiveness 75 Appendix C6: The Questionnaires Items of the Product Involvement 75 Appendix C6: The Questionnaires Items of the Playfulness 75 Appendix C7: The Questionnaires Items of the Reciprocal Communication 76

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