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研究生: 陳光世
The, Tran Quang
論文名稱: What matters between HPWS and Employee Outcomes: Mediating Roles of Human Capital and Employee Motivation And Moderating Role of Leadership
What Matters between HPWS and Employee Outcomes: Mediating Roles of Human Capital and Employee Motivation And Moderating Role of Leadership
指導教授: 史習安
Shih, Hsi-An
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所
Institute of International Management
論文出版年: 2014
畢業學年度: 102
語文別: 英文
論文頁數: 81
外文關鍵詞: High performance work system, Transformational leadership, Human capital, Perceived organizational support, Employee performance
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  • The purpose of this study is to explore the relationship between high performance work system and employee performance at individual level in the context of Vietnam through the mediating effects of human capital and perceived organizational support and the moderating effects of transformational leadership toward the relationship between high performance work system and human capital, perceived organizational support.
    The data collection of this study was conducted in Samsung Electronics Vietnam Company in Bac Ninh, Vietnam. To avoid the bias, the questionnaires had been divided into two sets, one set firstly was sent to employees to answer, afterward, it was re-collected and enclosed with the other set for their direct supervisors’ responses.
    Based on the results this study showed, there exist a lightly direct relationship between HPWS and employee performance. But this relationship was strengthened through the mediating roles of human capital and perceived organizational support. The results also showed that the transformational leadership negatively moderates toward the relationship between high performance work system and perceived organizational support. It contributed both in theoretical and practical to the field of HRM and in manufacturing field of foreign invested organizations in Vietnam.

    ABSTRACT I ACKNOWLEDGEMENTS II TABLE OF CONTENTS III LIST OF TABLES VII LIST OF FIGURES IX CHAPTER ONE INTRODUCTION 1 1.1 Research Background and Motivation. 1 1.2 Research Objectives. 8 1.3 Research Contributions. 9 1.4 Research Structure and Procedure. 10 CHAPTER TWO LITERATURE REVIEW 12 2.1 Theoretical Background. 12 2.1.1 High Performance Work System. 12 2.1.2 Human Capital. 17 2.1.3 Perceived Organizational Support (POS). 17 2.1.4 Transformational Leadership. 19 2.1.5 Employee Performance. 20 2.2 Hypotheses Development. 21 2.2.1 High Performance Work System and Human Capital and Perceived Organizational Support. 21 2.2.2 Transformational Leadership and Human Capital and Perceived Organizational Support. 26 2.2.3 Human Capital, Perceived Organizational Support and Employee’s Performance. 29 2.2.4 Mediating Effects of POS and Human Capital. 31 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 32 3.1 Conceptual Framework. 32 3.2 Questionnaire Development and Measurements. 33 3.2.1 Employee-HPWS. 33 3.3.2 Transformational Leadership. 34 3.3.3 Human Capital. 35 3.3.4 Perceived Organizational Support (POS). 35 3.3.5 Employee Performance. 36 3.3 Summary of Hypotheses. 37 3.4 Control Variables. 38 3.5 Questionnaire Design. 38 3.6 Sampling and Data Collection. 39 3.7 Data Analysis Procedure. 39 3.7.1 Descriptive Statistic Analysis. 39 3.7.2 Factors Analysis and Reliability Test. 40 3.7.3 Hierarchical Multiple Regressions. 41 CHAPTER FOUR DATA ANALYSIS AND RESULTS 43 4.1 Data Collection. 43 4.2 Descriptive Statistic Analysis. 45 4.2.1 Characteristic of Respondents. 45 4.2.2 Mean, Standard Deviation and Correlations of all Variables. 46 4.3 Exploratiory Factor Analysis (EFA) and Reliability Test Results. 47 4.3.1 High Performance Work System. 47 4.3.2 Transformational Leadership. 49 4.3.3 Human Capital. 50 4.3.4 Perceived Organizational Support. 51 4.3.5 Employee Performance. 51 4.4 Multiple Regression Analysis. 53 4.4.1 Relationship between HPWS and HC, HC and EP, and Mediating Effects of HC (H1, H5, H7). 53 4.4.2 Relationship between HPWS and POS, POS and EP, and Mediating Effects of POS (H2, H6, H8). 55 4.4.3 Ad-hoc Analysis. 57 4.4.4 Moderating Effects of TFL toward the Relationship between HPWS and HC (H3, H4). 58 4.4.5 Moderating Effects of TFL toward the Relationship between HPWS and POS. 59 CHAPTER FIVE CONCLUSIONS AND SUGGESTIONS 61 5.1 Research Findings. 61 5.2 Research Discussions. 62 5.3 Research Contributions and Implications. 64 5.3.1 Literature Contributions. 64 5.3.2 Managerial Contributions. 65 5.4 Limitations and Future Research Directions. 66 REFERENCES 68 APPENDIXES 75 Questionnaire Designed for Respondent in English and Vietnamese 75 Part 1: Questionnaire Designed for High Performance Work System 75 Part 2: Questionnaire Designed for Transformational Leadership 77 Part 3: Questionnaire Designed for Human Capital 79 Part 4: Questionnaire Designed for Perceived Organizational Support 79 Part 5: Questionnaire Designed for Employee Performance 80

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