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研究生: 吳佩玲
Suithikarn, Pattamaporn
論文名稱: Intention to Purchase Products and Services from Social Enterprise in Thailand
Intention to Purchase Products and Services from Social Enterprise in Thailand
指導教授: 鄭至甫
Jeng, Don Jyh-Fu
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所碩士班
Institute of International Management (IIMBA--Master)
論文出版年: 2013
畢業學年度: 101
語文別: 英文
論文頁數: 110
外文關鍵詞: Social enterprise, Purchase intention, Perceive functional value of a product, Perceive social value of a product, Buddhism religiosity, Price consciousness, Cue evaluation theory, AMC perspective
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  • The term of Social enterprise, it known as the new business model that widely spread all around the world and was accepted that it will truly sustain both economic and social value. Currently, social enterprise becomes booming in Thailand by supporting of the government. In order to sustain social enterprise in Thailand, understanding consumer is a key success factor that unable to disregard.
    In this empirical study, it attempt to examine Thai consumer perception toward product attribution from social enterprise by using Cue Evaluation Theory toward their purchase intention. In addition, the study also investigates the factors influencing the values perceived by consumers using the AMC perspective by adapting the perceived functional and social values as motivators that would be affected by moderators which are Social awareness (awareness), Buddhist religiosity (awareness) and Price consciousness (capability) as they intend to purchase from a social enterprise.
    This study surveyed and collected 499 Thai respondents from paper and web based, it reveals that perceive social value of a product is the major concern to Thai consumer. Interestingly, price consciousness make Thais more likely take social value of a product in to account in making decision prior buying social enterprise product. Additionally, the research found out that Buddhism religiosity tends to less perceived social value through purchasing while social awareness did not influence in this study as a result of research limitation which broadens product and its value and it might create different perception for Thai respondent.
    This study suggests social entrepreneurs market in social value on purchasing product and more specify solving related social issue which related to consumer awareness in order to influence their making decision. Government and private sector might need to build more understanding the purpose toward social enterprise and created a proper cause-related marketing highlight the business ‘goal in order to increase supporting from Thai Buddhist.

    ABSTRACT I ACKNOWLEDGEMENT III TABLE OF CONTENTS IV LIST OF TABLES VIII LIST OF FIGURES X CHAPTER ONE INTRODUCTION 1 1.1 Research Background. 1 1.1.1 Definition and Characteristic of Social Enterprise 2 1.2 Research Motivation 4 1.3 Research Contribution. 8 1.4 Research Objective. 10 1.5 Research Procedure. 11 1.6 Research Structure. 13 CHAPTER TWO LITERATURE REVIEW 15 2.1 Theoretical Foundation. 15 2.1.1 Cues Evaluation Theory. 15 2.1.2 Awareness-Motivation-Capability (AMC) 17 2.2 Definitions of Variables. 19 2.2.1 Perceived Functional Value of a Product. 19 2.2.2 Perceived Social Value of a Product. 20 2.2.3 Social Awareness. 23 2.2.4 Buddhism Religiosity. 24 2.2.5 Price Consciousness. 28 2.2.6 Intention to Purchase a Product or Service from Social Enterprise. 30 2.3 Development of Hypothesis. 30 2.3.1 The Relationship between Perceived Functional Value and Purchase Intention. 30 2.3.2 The Relationship between Perceived Social Value and Purchase Intention. 31 2.3.3 Social Awareness as a Moderator between the Independent variables and Purchase Intention. 32 2.3.4 Buddhist Religiosity as a Moderator between the Independent Variables and Purchase Intention. 34 2.3.5 Price Consciousness as a Moderator between the Independent variables and Purchase Intention. 35 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 38 3.1 Conceptual Framework. 38 3.2 Summary of Hypotheses. 39 3.3 Construct Measurement. 40 3.3.1 Perceived Functional Value of a Product. 41 3.3.2 Perceived Social Value of a Product. 41 3.3.3 Social Awareness. 42 3.3.4 Buddhist Religiosity. 43 3.3.5 Price Consciousness. 44 3.3.6 Intention to purchase product/service from Social Enterprise. 44 3.4. Control Variables. 45 3.5 Questionnaire Design and Sampling Plan. 47 3.6 Data Analyses Procedures. 49 3.6.1 Descriptive Statistics Analysis. 49 3.6.2 Confirmatory Factor Analysis. 49 3.6.3 Common Method Variance. 50 3.6.4 Pearson Correlation Analysis. 51 3.6.5 Hierarchical Multiple Regression. 51 CHAPTER FOUR RESEARCH RESULTS 53 4.1 Data Collection. 53 4.2 Descriptive Analysis. 54 4.2.1 Characteristic of Respondents. 54 4.3 Confirmatory Factor analysis and Reliability Test. 59 4.3.1 Perceived Functional value of a Product. 60 4.3.2 Perceived Social Value of a Product. 61 4.3.3. Social Awareness. 62 4.3.4 Buddhist Religiosity. 64 4.3.5 Price Consciousness. 65 4.3.6 Intention to Purchase Social Enterprise Products/Services. 66 4.3.7 Full Measurement Model of Confirmatory Factor Analysis. 67 4.4 Pearson Correlation. 71 4.5 Common Method Variance Test. 73 4.6 Hierarchical Multiple Regression. 74 CHAPTER FIVE CONCLUSION AND SUGGESTIONS 80 5.1 Discussion and Conclusion. 80 5.1.1 Discussion. 80 5.1.2 Theoretical Implications. 86 5.1.3 Managerial Implication. 88 5.2 Limitation and Future Directions. 89 REFERENCES 91 APPENDICES 100 Appendix 1: Sample Questionnaire 100

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