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研究生: 古亞力
Alexander Gwilt
論文名稱: Investigating the Effect of Acute Crisis on the Linguistic Style of Reward-based Crowdfunding Platform Project Narratives: An Integrated Research Framework
Investigating the Effect of Acute Crisis on the Linguistic Style of Reward-based Crowdfunding Platform Project Narratives: An Integrated Research Framework
指導教授: 林彣珊
Lin, Wen-Shan
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際經營管理研究所
Institute of International Management
論文出版年: 2021
畢業學年度: 109
語文別: 英文
論文頁數: 46
外文關鍵詞: Crowdfunding, Linguistic style, Pandemic, Kickstarter, Entrepreneurs, Restaurants
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  • The sudden Covid-19 outbreak in 2020 has caused thousands of businesses to struggle financially or to shut down completely. For many of them, crowdfunding platforms have become the only means of obtaining funds in order to stay operational. To successfully communicate with their potential backers, project creators need to adjust their linguistic style accordingly. In this study, we analyze over 1200 crowdfunding project pitch narratives to see how the linguistic style has been affected by the pandemic and subsequent lockdowns. We then conduct an experiment in order to see how the changes in linguistic style affect customer engagement and funding intention. Our results suggest that the changes in linguistic style have a negative effect on funding intention.

    ABSTRACT I ACKNOWLEDGEMENTS II TABLE OF CONTENTS III LIST OF TABLES VI LIST OF FIGURES VIII CHAPTER ONE INTRODUCTION 1 1.1 Research Background. 1 1.2 Research Gap. 2 1.3 Research Objective. 2 CHAPTER TWO LITERATURE REVIEW 4 2.1 Reward-based Crowdfunding. 4 2.2 Linguistic Style. 5 2.3 Customer Engagement. 9 2.4 Environmental Turbulence and the Contingency Theory. 10 2.5 Funding Intention. 11 2.6 Language Expectancy Theory. 12 2.7 Elaboration Likelihood Model. 14 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 16 3.1 Conceptual Model. 16 3.2 Research Design. 17 3.2.1 Study 1. 17 3.2.2 Study 2. 17 3.3 Data Collection. 18 3.3.1 Study 1. 18 3.3.2 Study 2. 19 3.4 Construct Measurements. 19 3.5 Hypotheses to be Tested. 20 3.6 Data Analysis. 21 3.6.1 Study 1. 21 3.6.2 Study 2 – Experiment. 22 CHAPTER FOUR RESEARCH ANALYSIS AND RESULTS 24 4.1 Study 1. Exploring the Effect of the Pandemic on Linguistic Style. 24 4.2 Study 2 – Experiment. 27 4.2.1 Characteristics of Respondents. 27 4.2.2 Pilot Test. 27 4.2.3 EFA and Reliability Test – Survey 1. 27 4.2.4 EFA and Reliability Test – Survey 2. 30 4.2.5 Confirmatory Factor Analysis (CFA) – Survey 1. 32 4.2.6 Confirmatory Factor Analysis (CFA) – Survey 2. 33 4.2.7 Structural Equation Modelling (SEM) - Survey 1. 34 4.2.8 Structural Equation Modelling (SEM) – Survey 2. 37 4.2.9 Comparison of Survey 1 and Survey 2 Results. 39 CHAPTER FIVE CONCLUSION AND SUGGESTIONS 40 5.1 Research Conclusions. 40 5.2 Research Implications. 41 5.3 Research Limitations and Future Opportunities. 41 REFERENCES 42 APPENDICES 45 Appendix 1 (Survey 1 Project Pitch). 45 Appendix 2 (Survey 2 Project Pitch). 46

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