隨著供應鏈全球化發展日漸更發達複雜，全球供應鏈當遭受到突如其來的不確定情況發生時，造成斷鏈的可能性也顯著增加。位於台灣的製菸工廠在2022 年爆發的烏俄戰爭下，面臨了前所未有原物料供應鏈中斷事件的發生。本研究透過訪談台灣工廠內部，歷經過 2022 供應鏈中斷時的供應鏈各部門員工，探討員工對供應鏈韌性與持續性的認知，以及了解在面臨重大中斷時，總部在遴選供應鏈中斷策略時的決策過程,並討論台灣工廠如何應對供應鏈中斷的挑戰。

以決策支持架構套入 次訪談,得知在面臨 次供應鏈中斷時,不同部門對於供應鏈的韌性與持續性不盡相同,而且決策者選擇策略時與利益相關者之間的關係應為緊密且有相關。總部在選擇該實施的中斷策略時決策者應該要把利益相關者列入選擇考量範圍。雖然 次供應鏈中斷為單一事件,但未來可以採用多元案例研究。這樣在面對再次發生供應鏈中斷時，總部以及各生產據點可以加速的解決供應鏈中斷產生的問題。

As global supply chains become increasingly complex and interconnected, the possibility of chain disruptions significantly rises when unexpected uncertainties occur. Amidst the 2022 Ukraine-Russia conflict, a tobacco manufacturing factory in Taiwan faced an unprecedented disruption in its raw material supply chain. This study conducted interviews within the Taiwanese factory, engaging employees from various supply chain departments, to explore their perceptions regarding supply chain resilience and sustainability during significant disruptions. It aimed to understand the decision-making processes undertaken by headquarters in selecting disruption strategies during critical events and discussed how the Taiwan factory responded to the challenges of supply chain interruptions. To applicated the deep uncertainty framework revealed varying perceptions of supply chain resilience and sustainability across departments during the disruption. It also highlighted the importance of a close and positive relationship between decision-makers and stakeholders when choosing strategies during such uncertain crises. Decision-makers should consider stakeholders when selecting disruption strategies. Although this disruption was a singular event, future studies could adopt diverse case studies. This approach can aid headquarters and production units in swiftly addressing supply chain disruptions in the event of a recurrence.

Ahi, P., & Searcy, C. (2013). A comparative literature analysis of definitions for green and sustainable supply chain management. Journal of Cleaner Production, 52, 329–341. https://doi.org/10.1016/j.jclepro.2013.02.018
Antonio Travaglino Royal Holloway, G. (2020). Explaining Compliance with Social Distancing Norms during the COVID-19 Pandemic: The Roles of Cultural Orientations, Trust and Self-Conscious Emotions in the US. https://doi.org/10.31234/osf.io/8yn5b
Beškovnik, B., Zanne, M., & Golnar, M. (2022). Dynamic Changes in Port Logistics Caused by the COVID-19 Pandemic. Journal of Marine Science and Engineering, 10(10). https://doi.org/10.3390/jmse10101473
Bugert, N., & Lasch, R. (2018). Supply chain disruption models: A critical review. In Logistics Research (Vol. 11, Issue 1). Bundesvereinigung Logistik (BVL). https://doi.org/10.23773/2018_5
Christopher, M., & Peck, H. (2004). BUILDING THE RESILIENT SUPPLY CHAIN. In International Journal of Logistics Management (Vol. 15, Issue 2).
Craighead, C. W., Blackhurst, J., Rungtusanatham, M. J., & Handfield, R. B. (2007). The severity of supply chain disruptions: Design characteristics and mitigation capabilities. Decision Sciences, 38(1), 131–156. https://doi.org/10.1111/j.1540-5915.2007.00151.x
Cui, L., Yue, S., Nghiem, X. H., & Duan, M. (2023). Exploring the risk and economic vulnerability of global energy supply chain interruption in the context of Russo-Ukrainian war. Resources Policy, 81. https://doi.org/10.1016/j.resourpol.2023.103373
Dun & Bradstreet, Inc. (2022). Russia-Ukraine Crisis Implications for the global economy and businesses.
Giovenco, D. P., Spillane, T. E., Maggi, R. M., Lee, E. Y., & Philbin, M. M. (2021). Multi-level drivers of tobacco use and purchasing behaviors during COVID-19 “lockdown”: A qualitative study in the United States. International Journal of Drug Policy, 94. https://doi.org/10.1016/j.drugpo.2021.103175
Golan, M. S., Jernegan, L. H., & Linkov, I. (2020). Trends and applications of resilience analytics in supply chain modeling: systematic literature review in the context of the COVID-19 pandemic. In Environment Systems and Decisions (Vol. 40, Issue 2, pp. 222–243). Springer. https://doi.org/10.1007/s10669-020-09777-w
Hoang Tien, N. (2022). Russia-Ukraine war and risks to global supply chains E-learning, E-government, E-business View project Entrepreneurship View project. https://www.researchgate.net/publication/361701652
Ivanov, D. (2020). Predicting the impacts of epidemic outbreaks on global supply chains: A simulation-based analysis on the coronavirus outbreak (COVID-19/SARS-CoV-2) case. Transportation Research Part E: Logistics and Transportation Review, 136. https://doi.org/10.1016/j.tre.2020.101922
Janvier-James, A. M. (2011). A New Introduction to Supply Chains and Supply Chain Management: Definitions and Theories Perspective. International Business Research, 5(1). https://doi.org/10.5539/ibr.v5n1p194
Keane, M., & Neal, T. (2021). Consumer panic in the COVID-19 pandemic. Journal of Econometrics, 220(1), 86–105. https://doi.org/10.1016/j.jeconom.2020.07.045
Kleindorfer, P. R., & Saad, G. H. (2005). Managing disruption risks in supply chains. Production and Operations Management, 14(1), 53–68. https://doi.org/10.1111/j.1937-5956.2005.tb00009.x
Kovács, G., & Falagara Sigala, I. (2021). Lessons learned from humanitarian logistics to manage supply chain disruptions. Journal of Supply Chain Management, 57(1), 41–49. https://doi.org/10.1111/jscm.12253
Kumar, B., & Sharma, A. (2021). Managing the supply chain during disruptions: Developing a framework for decision-making. Industrial Marketing Management, 97, 159–172. https://doi.org/10.1016/j.indmarman.2021.07.007
LeMay, S., Helms, M. M., Kimball, B., & McMahon, D. (2017). Supply chain management: The elusive concept & definition. International Journal of Logistics Management, 28(4), 1425–1453. https://doi.org/10.1108/IJLM-10-2016-0232
Levy, D. L. (1995). International Sourcing and Supply Chain Stability. Journal of International Business Studies, 26(2), 343–360. https://doi.org/10.1057/palgrave.jibs.8490177
Marchau, V. A. W. J., Walker, W. E., Bloemen, P. J. T. M., & Popper Editors, S. W. (2019). Decision Making under Deep Uncertainty.
Mentzer, J. T., Dewitt, W., Keebler, J. S., Min, S., Nix, N. W., Smith, C. D., & Zacharia, Z. G. (2001). DEFINING SUPPLY CHAIN MANAGEMENT. In JOURNAL OF BUSINESS LOGISTICS (Vol. 22, Issue 2).
Moosavi, J., Fathollahi-Fard, A. M., & Dulebenets, M. A. (2022). Supply chain disruption during the COVID-19 pandemic: Recognizing potential disruption management strategies. In International Journal of Disaster Risk Reduction (Vol. 75). Elsevier Ltd. https://doi.org/10.1016/j.ijdrr.2022.102983
Scheibe, K. P., & Blackhurst, J. (2018). Supply chain disruption propagation: a systemic risk and normal accident theory perspective. International Journal of Production Research, 56(1–2), 43–59. https://doi.org/10.1080/00207543.2017.1355123
Skintzi, G. (2006). Understanding the drivers and factors that increase supply chains exposure to internal and external risk Exports of Agricultural Products View project Supply Chain Management View project. https://www.researchgate.net/publication/261615010
Tang, C. S. (2006). Robust strategies for mitigating supply chain disruptions. International Journal of Logistics Research and Applications, 9(1), 33–45. https://doi.org/10.1080/13675560500405584
The tobacco altas. (2022). Key take aways from the launch of the Tobacco Atlas 7th edition. https://tobaccoatlas.org/key-takeaways-from-the-launch-of-the-tobacco-atlas-7th-edition/
Todo, Y., Nakajima, K., & Matous, P. (2015). How do supply chain networks affect the resilience of firms to natural disasters? Evidence from the great east Japan Earthquake. Journal of Regional Science, 55(2), 209–229. https://doi.org/10.1111/jors.12119
Tukamuhabwa, B. R., Stevenson, M., Busby, J., & Zorzini, M. (2015). Supply chain resilience: Definition, review and theoretical foundations for further study. In International Journal of Production Research (Vol. 53, Issue 18, pp. 5592–5623). Taylor and Francis Ltd. https://doi.org/10.1080/00207543.2015.1037934
Urciuoli, L., Mohanty, S., Hintsa, J., & Boekesteijn, E. G. (2014). The resilience of energy supply chains: A multiple case study approach on oil and gas supply chains to Europe. Supply Chain Management, 19(1), 46–63. https://doi.org/10.1108/SCM-09-2012-0307
Who headquarters. (2020). Report of the WHO-China Joint Mission on Coronavirus Disease 2019 (COVID-19).
Who headquarters. (2022). Tobacco Usage . https://www.who.int/news-room/fact-sheets/detail/tobacco
吳啟誠 張瓊云. (109 C.E.). 主題分析在教育研究上的應用. 特殊教育發展期刊, 29–42.
陳威霖. (2022). 俄烏戰爭對逆全球化產業供應鏈佈局的影響. 卓越雜誌. http://www.ecf.com.tw/tw/article/show.aspx?num=6660&kind=1