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研究生: 廖子豪
Liao, Tzu-Hao
論文名稱: 消費者之綠色電器願付價格與相關影響因素之研究
A study on the relationship between consumers' willing to pay for the green electric products and influential factors
指導教授: 施勵行
Shih, Li-Hsing
學位類別: 碩士
Master
系所名稱: 工學院 - 資源工程學系
Department of Resources Engineering
論文出版年: 2009
畢業學年度: 97
語文別: 中文
論文頁數: 104
中文關鍵詞: 綠色電器聯合分析法環境關切
外文關鍵詞: Green electric, Conjoint analysis, Environmental concern
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  • 近年由於氣候變遷及能源的耗竭,消費者對於綠色產品的接受度升高,綠色消費儼然已成為新的消費趨勢。但企業逐漸發現,過去純粹追求綠色產品的品質提升及技術研發,對於刺激消費者購買綠色產品的慾望明顯不足,唯有讓產品特色能簡單明瞭地使消費者熟悉了解,對於綠色產品的推展才有明顯助力。其中,又以綠色電器與消費者生活密切相關,綠色電器相較一般電器的高售價,在消費者選購產品時,對於產品綠色屬性的重視程度,是否會因為環境關切程度與社經資料的變化而影響其購買意願,是本研究所欲探討的議題。
    本研究針對具有省能源特性的綠色電器,選定冷氣及洗衣機為研究對象,根據消費者對綠色電器選購的重視層面,對冷氣選定:產品使用壽命、冷房能力、產品價格、變頻能力、EER值五種屬性;對洗衣機選定:產品使用壽命、清洗體積、產品價格、產品類型、變頻能力五種屬性,運用聯合分析法評估消費者對於產品的屬性水準偏好結構差異,分別計算出消費者對變頻能力有無、EER值高低等水準值的願付價格差價;接著探討環境關切程度和人口統計變數對願付差價的影響關係。利用分析結果建立價格方程式,最後給予廠商銷售上的定價建議。

    Because of climate changes and exhaustion of energy in recent years, consumers rise to acceptance degree of the green products, green consumption has already solemnly become the new consumption trend. But enterprises find gradually, the quality that pursued the green products completely in the past was improved and technology was researched and developed, the desire that consumers buy the green products is obviously insufficient for irritating. Only enable the products special to make consumers familiarize with simply and clearly, just have obvious helping hand as to the pushing of green products. Among them, with getting green electric apparatus and consumer life closely related with, getting green electric apparatus than general high price of electric apparatus looks, when consumers choose the products, the attention degree to the green attribute of the products, can buy the will by change but influence their of materials by environmental concern intensity and society, it is the topic that this research institute wants to probe into.
    This research selects air conditioning and washing machine as the research object to having green electric apparatus of energy characteristic of province, according to the attention aspect which consumers chose to green electric apparatus, select the air conditioning: Service life of products, ability of cold room, product cost, frequency conversion ability, EER are worth five kinds of attribute; Select the washing machine: Service life of products, washing five kinds of attribute of volume, product cost, products type, frequency conversion ability, using and uniting the analytic approach will assess consumers to have a partiality for the structural difference to the attribute level of the products, calculate consumer willing to pay the price differential of prices to horizontal value such as the ability, EER value level of frequency conversion separately; Then probe into the environmental concern intensity and relation of influence on wishing to pay price differential of demographic parameter. Utilize the analysis result to set up the equation preface of prices, sell pricing on to propose for the manufacturer finally.

    目錄 中文摘要 I 英文摘要 II 誌謝 III 目錄 IV 圖目錄 VIII 表目錄 IX 第一章 緒論 1 1.1研究背景與動機 1 1.2 研究目的 2 1.3 研究方法與流程 3 第二章 文獻回顧 6 2.1 綠色產品 6 2.1.1 綠色產品與屬性 6 2.1.2 綠色消費 8 2.1.3 綠色產品與願付價格 10 2.2 環境關切 12 2.2.1 環境關切定義 12 2.2.2 環境關切量表 13 2.2.3 環境關切與綠色行銷 23 2.3 聯合分析法 25 2.3.1 聯合分析之概念 25 2.3.2 聯合分析之執行過程 26 2.3.3 願付價格 29 第三章 研究設計與方法 32 3.1 研究架構 32 3.2 建立屬性與水準值 34 3.2.1 建立屬性 34 3.2.2 建立水準值 36 3.3 選定環境關切問項 38 3.4 問卷設計 40 3.4.1 問卷內容 40 3.4.2 問卷抽樣方法與樣本選擇 42 3.5 資料分析方法 42 3.5.1 聯合分析法 43 3.5.2 願付價格分析 43 第四章 研究結果 45 4.1 問卷樣本資料分析 45 4.2 聯合分析結果 46 4.2.1 冷氣 46 4.2.2 洗衣機 48 4.3 綠色水準值願付差價 49 4.3.1 願付差價計算 49 4.3.2 願付差價驗證 52 4.4 願付差價與環境關切之關係 69 4.4.1 冷氣願付差價與環境關切之關係 69 4.4.2 洗衣機願付差價與環境關切之關係 71 4.5 願付差價與人口統計變數之關係 74 4.5.1 冷氣願付差價與人口統計變數之關係 74 4.5.2 洗衣機願付差價與人口統計變數之關係 78 4.6 環境關切與人口統計變數之關係 80 4.6.1 冷氣機環境關切與人口統計變數之關係 80 4.6.2 洗衣機環境關切與人口統計變數之關係 82 4.7 小結 83 第五章 結論與建議 86 5.1 結論 86 5.2 建議 87 參考文獻 88 英文部分 88 中文部份 92 網頁部分 92 附錄一 94 附錄二 99

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    中文部份
    1.李芙蓉,消費者選購綠色產品之偏好結構與願付價格研究-以燈泡產品為例,成功大學資源工程所,2008
    2.黃彥文,大學生綠色消費行為之研究-以台北市立教育大學學生為例,台北市立教育大學環境教育與資源研究所,2007
    3.陳靖怡,『居民永續生活型態之研究』,國立成功大學都是計劃研究所碩士論文,2003
    4.張勤昌,「聯合分析應用於金控後銀行顧客知覺與偏好之研究」,國立成功大學統計學研究所碩士論文,2003。
    5.張乃千,『花蓮縣國小現職與職前教師環境素養評估與負責任環境行為預測變項之分析』,國立東華大學自然資源管理研究所碩士論文,2003
    6.連敏秀,「聯合分析法應用於市場區隔中最佳產品組合之研究-以行動電話為例」,國立成功大學統計學研究所碩士論文,2004。
    網頁部分
    1. 經濟部能源局
    http://www.moeaboe.gov.tw/news/newslist.aspx
    2. LG
    http://tw.lge.com/index.do
    3. 國際牌
    http://panasonic.com.tw/Home/
    4. 聲寶
    http://www.sampo.com.tw/
    5. 三洋
    http://www.sanyo.com.tw/s9508/index.html
    6. 大同
    http://tcpc.tatung.com/client/index.asp
    7. 東元
    http://www.tecohome.com.tw/index.aspx
    8. 歌林
    http://www.kolin.com.tw/index.asp
    9. 綠色生活資訊網
    http://greenliving.epa.gov.tw/GreenLife/green-life/index.aspx
    10. 節約用水資訊網
    http://www.wcis.itri.org.tw/
    11. 節能標章資訊網
    http://www.energylabel.org.tw/index.asp
    12. 台灣自來水公司
    http://www.water.gov.tw/

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