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研究生: 裴榮俊
Peranginangin, Ezra
論文名稱: 以多準則決策評估行動科技輔助語言學習應用軟體設計
Assessment towards the Design of Mobile Assisted Language Learning Application using MCDM Approach
指導教授: 陳國祥
Chen, Kuohsiang
謝孟達
Shieh, Meng-Dar
學位類別: 博士
Doctor
系所名稱: 規劃與設計學院 - 創意產業設計研究所
Institute of Creative Industries Design
論文出版年: 2014
畢業學年度: 102
語文別: 英文
論文頁數: 179
中文關鍵詞: 以多準則決策評動科技輔助語言學習評估軟體設計DEMATELANP
外文關鍵詞: Decision making trial and evaluation laboratory (DEMATEL), Analytic Network Process (ANP), Mobile assisted language learning (MALL), Mandarin Chinese language learning, Design evaluation
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  • 一般情況下,提出評價模型是最感興趣的研究重點在信息系統。事实上,信息系统的设计需要指定评估模型的应用识别有效的设计战略,而不是预测设计的有效性。该评估是很重要的决策规划移动学习在那里的设计师需要决定的设计,技术是有效的调解学习特别是在移动学习应用程序的利用率。当前生效的评价模型可以是一个合适的根本,发展的经理和设计师的标准在分析设计策略。使用两个移动学习应用 Pleco和Trainchinese作为一个例子, 本研究的目的是为扩展评价模型,提出了设计评估框架,移动学习并通过应用指定的标准检验两个移动学习应用的设计。在信息系统中的域帐户策略设计作为评估動科技輔助語言學習應用(MCDM)在战略信息系统管理问题。关于潜在的多准则的复杂性,本研究采用了集成的多目标决策方法相结合决策试验与评价实验室模型(DEMATEL)和网络分析法(ANP)。在多目标决策分层框架是基于专家访谈(学者信息系统域)和有经验的用户建立動科技輔助語言學習應用(MALL)。验证通过专家后,有五个标准(硬件和软件,用户界面,互动学习,学习个性化和服务支持)和16个子标准(稳定,高速,审美可视化,系统集成,用户友好性,互动性图形用户界面,接口灵活性,与其他学习者互动,与教师互动,学习资料交换,课程定制,教师反馈,反馈学习,学习材料的更新,朋友的帮助,以及在线和离线支持)。两种类型的受访者被邀请的评价,首先设计师或商场的程序员评估DEMATEL问卷,其次为评估ANP问卷有经验的用户。本研究发现,学习和个性化学习的互动是很重要的方面,在商场的设计。因此,设计者应保证这些素质,提供商场的有效设计。此外,理论内涵和实践意义,包括进一步研究在各章的末尾讨论。

    Generally, proposing evaluation model is the most interest research focus in information system. In fact, the design of information system requires the application of designated evaluation model for identifying effective design strategy rather than predicting the design effectiveness. The evaluation is important in the decision making for planning the design of mobile learning where designers need to decide which technologies are effective to mediate learning particularly in the utilization of mobile learning application. The current validated evaluation model can be a proper fundamental to develop criteria for manager and designer in analyzing design strategy. Using two mobile learning applications Pleco and Trainchinese as an example, this study aims for extending the evaluation model to propose the design evaluation framework for mobile learning application and examining the design of two mobile learning applications by applying designated criteria. Evaluating design strategy in information system domain accounts as multiple criteria decision-making (MCDM) problems in strategic information system management. Concerning the potential complexity of multiple criteria, this research adopted integrated MCDM approach which combines Decision Making Trial and Evaluation Laboratory Model (DEMATEL) and the Analytical Network Process (ANP). The MCDM hierarchical framework is established based on interview with experts (scholars in information system domain) and experienced users of mobile assisted language learning (MALL). After the validation by the experts, there are five criteria (hardware and software, user-interface, learning interaction, learning personalization, and service support) and sixteen sub-criteria (stability, speed, aesthetic visualization, system integration, user friendliness, interactive GUI, interface flexibility, interaction with other learner, interaction with teacher, learning material exchanging, curriculum customization, teacher feedback, learner feedback, learning material update, friend’s help, and online and offline support). Two types of respondents are invited to for the evaluation, firstly the designers or programmers of MALL for evaluating DEMATEL questionnaire, and secondly the experienced user for evaluating the ANP questionnaire. This research finds that learning personalization and learning interaction is important aspect in design of MALL. Therefore, designers should assure these qualities to provide effective design of MALL. Moreover, the theoretical implication and practical implication including further research is discussed at the end of the chapters.

    ABSTRACT II 抽象 IV ACKNOWLEDGEMENT VI TABLE OF CONTENTS VII LIST OF TABLES X LIST OF FIGURES XII CHAPTER ONE INTRODUCTION 1 1.1 Research Background. 1 1.2 Research Motivation and Problem Statement. 6 1.3 Research Objective. 8 1.4 Research Design. 11 1.5 Research Contribution. 13 CHAPTER TWO LITERATURE REVIEW 15 2.1 Prior Research on Design Dimension of IT-based Learning System. 15 2.1.1 Design Element of IT-based Learning System Design. 24 2.1.2 Design Element Associated with System Quality. 26 2.1.3 Design Element Associated with Information Quality. 40 2.1.4 Design Element Associated with Service Quality. 42 2.1.5 Design Element Associated with Educational System Quality. 47 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 51 3.1 MCDM Framework for the Design of Mobile Learning Application. 51 3.1.1 Design of Mobile Assisted Language Learning. 51 3.1.2 The Criteria and Sub-criteria to Evaluate the Effectiveness of Mobile Learning Application Design. 57 3.2 Case study on Chinese learning applications 81 3.3 Hybrid MCDM DEMATEL – based ANP (DANP). 82 3.3.1 Decision Making Trial and Evaluation Laboratory (DEMATEL) Technique. 86 3.3.2 Combination of DEMATEL and ANP to Identify the Weight 88 3.4 Sampling Design. 97 CHAPTER FOUR RESEARCH RESULTS 100 4.1 DEMATEL Analysis. 100 4.1.1 Composing initial average matrix. 100 4.1.2 Obtaining influence matrix. 103 4.1.3 Derive the total influence matrix. 105 4.1.4 Setting the threshold value . 106 4.2 Combination of DEMATEL and ANP (DANP). 112 4.2.1 Developing Unweighted Supermatrix. 112 4.2.2 Determining Global Priority Vectors or Weights. 117 CHAPTER FIVE CONCLUSIONS AND IMPLICATIONS 123 5.1 Discussions. 123 5.2 Conclusions. 128 5.3 Implications. 133 5.4 Further Research. 134 REFERENCES 135 APPENDICES 152 Appendix 1: DEMATEL Questionnaire (Pilot Study) 152 Appendix 2: ANP Questionnaire (Pilot Study) 163 Appendix 3: Alternative of IT-based learning system design 168 Appendix 4: Direct matrix from DEMATEL survey (Pilot Study) 169 Appendix 5: DEMATEL Questionnaire (Final Study) 174 Appendix 6: ANP Questionnaire (Final Study) 178

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