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研究生: 王瓊敏
Wang, Chiung-Min
論文名稱: The Influences of Leadership Styles and Communication Modes on the Efficiency of Private University Operations in Taiwan
The Influences of Leadership Styles and Communication Modes on the Efficiency of Private University Operations in Taiwan
指導教授: 吳萬益
Wu, Wann-Yih
學位類別: 碩士
Master
系所名稱: 管理學院 - 國際管理碩士在職進修專班(IMBA)
International Master of Business Administration(IMBA)
論文出版年: 2006
畢業學年度: 94
語文別: 英文
論文頁數: 97
中文關鍵詞: university operation efficiencyand job satisfactionorganizational communication modeleadership style
外文關鍵詞: and job satisfaction, leadership style, organizational communication mode, university operation efficiency
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  • As the changing policy of Ministry of Education in recent years, and the rapid changing of the social environment; any private university attempting to be successful in the highly competitive environment. This research employed four constructs to build several relationships. The major objectives of this research are to identify the interrelationships among leadership style of board of directors, communication modes, university operation efficiency, and job satisfaction. This study obtained the valid samples from seventy universities in Taiwan. There were totally 296 useful questionnaires issued in this study, the major findings of this study were summarized as followed:
    The first conclusion was consideration as part of leadership styles could be good contributor on organizational communication mode, especially in university context. The second conclusion was efficiency of the university’s operation could be affected by organizational communication mode, whereas the highest contributor was communication climate, followed by upward communication, and the least one was downward communication. The third conclusion of this study was when the university operates efficiently; the level of job satisfaction could be increase. The highest contributor was administrative performance, followed by developmental plan, students learned behavior, and the least one was teaching quality.

    As the changing policy of Ministry of Education in recent years, and the rapid changing of the social environment; any private university attempting to be successful in the highly competitive environment. This research employed four constructs to build several relationships. The major objectives of this research are to identify the interrelationships among leadership style of board of directors, communication modes, university operation efficiency, and job satisfaction. This study obtained the valid samples from seventy universities in Taiwan. There were totally 296 useful questionnaires issued in this study, the major findings of this study were summarized as followed:
    The first conclusion was consideration as part of leadership styles could be good contributor on organizational communication mode, especially in university context. The second conclusion was efficiency of the university’s operation could be affected by organizational communication mode, whereas the highest contributor was communication climate, followed by upward communication, and the least one was downward communication. The third conclusion of this study was when the university operates efficiently; the level of job satisfaction could be increase. The highest contributor was administrative performance, followed by developmental plan, students learned behavior, and the least one was teaching quality.

    ACKNOWLEDGEMENTS I ABSTRACT II TABLE OF CONTENTS ...IV LIST OF TABLES VIII LIST OF FIGURES X CHAPTER ONE INTRODUCTION 1 1.1 Research Background and Motivation 1 1.2 Research Objectives and Contributions 3 1.3 Research Project 4 1.4 Research Process 5 1.5 Structure of the Research 7 CHAPTER TWO LITERATURE REVIEW 8 2.1 Leadership Theories 8 2.1.1 Definition of Leadership 8 2.1.2 Theoretical Foundation 10 2.2 Organizational Communication Analyses and Relevant Research 19 2.2.1 Definition of Organizational Communication 19 2.2.2 Ways of Organizational Communication 21 2.2.2.1 Formal Communication. 22 2.2.2.2 Informal Communication. 23 2.2.3 Barriers of Communication and Effective Principles 24 2.2.3.1 Relevant research related to communicative barriers 24 2.2.3.2 Principles of Effective Communication 25 2.2.4.2 Tactics and Measurement Communication 25 2.3 Operational Efficiency of the University 26 2.3.1 Definition of the Operational Efficiency 26 2.3.2 Relevant Research of the Operational Efficiency of the University 28 2.3.3 Measuring the Efficiency of the University 29 2.4 Job Satisfaction 30 2.5 Hypotheses Development 31 2.5.1 Relationship between research and the leadership of the board of directors 31 2.5.2 Positive research of Organizational Communication 32 2.5.3 Relationship between Research and Efficiency of the School 32 2.5.4 Relationship between Research and Job Satisfaction 33 CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 35 3.1 The Conceptual Model 35 3.2 Construct Measurement 36 3.2.1 The Information of Respondents 36 3.2.2 The Leadership Style of the Board of Directors 36 3.2.3 The organizational communication modes 38 3.2.4 The university operation efficiency 40 3.2.5 Job satisfaction 42 3.3 Hypotheses to Be Tested 43 3.4 Questionnaire Design 44 3.5 Sampling Plan 44 3.6 Data Analysis Procedures 44 3.6.1 Descriptive Statistic Analysis 45 3.6.2 Purification and Reliability of the Measurement Variables 45 3.6.3 Methods for Identifying each of the Relationships among Constructs 46 CHAPTER FOUR DESCRIPTIVE ANALYSIS AND RELIABILITY TESTS 48 4.1 Introduction 48 4.2 Descriptive Analysis 48 4.2.1 Data Collection 48 4.2.2 Demographics 48 4.2.3 Measurement Results for Relevant Research Variables 51 4.3 Measurement Reliability Tests 55 4.3.1 Leadership Styles of the Board Members 57 4.3.2 Organization Communication Model 61 4.3.3 University Operation Efficiency 64 4.3.4 Job Satisfaction 67 CHAPTER FIVE RESEARCH ANALYSIS AND RESULTS 70 5.1 Interrelationships between Leadership Styles and Organizational Communication Mode 70 5.2 Interrelationships between Leadership Styles and the University Operation Efficiency 71 5.3 Interrelationships between Organizational Communication Mode and the University Operation Efficiency 72 5.4 Relationships among Constructs 73 5.4.1. Relationships between Leadership Styles and Organizational Communication Mode 73 5.4.2. Relationships between Leadership Styles and University Operation Efficiency 75 5.4.3. Relationships between Leadership Styles and Job Satisfaction 76 5.4.4. Relationships between Organizational Communication Mode and University Operation Efficiency 77 5.4.5. Relationships between Organizational Communication Mode and Job Satisfaction 78 5.4.6. Relationships between University Operation Efficiency and Job Satisfaction 79 CHAPTER SIX RESEARCH CONCLUSIONS AND SUGGESTIONS 81 6.1 Research Conclusions 81 6.1 Research Suggestions 83 REFERENCES 85 APPENDIX 91

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